Article 1. Personal Information to Be Collected and Purpose of Use
| Information collected during sign-up and order process | ||||||
|---|---|---|---|---|---|---|
| Classification | Collection timing | Mandatory/Optional | Information to be collected | Purposes | Retention Period | |
| Member | During Sign-up | Mandatory | ID(E-mail), Password | Membership status confirmation, use of service, consultation on service and delivery of announcement | Until cancellation of membership or expiration of statutory retention period | |
| During Simplified Sign-up | Mandatory | ID(Signed SNS e-mail), Password | Simplified log-in through connection with SNS and a third account | |||
| When placing orders | Mandatory | Information on orderer (last name, first name, address, zip code, telephone number, cellphone number and email address) and payment approval information | Payment and delivery of products ordered | |||
| Optional | Delivery Messages Tax ID | |||||
| For Customer inquiries | Mandatory | ID(E-mail) | Consultation related to provided service | |||
| Optional | last name, first name, address, zip code, telephone number, cellphone number and email address, etc. | |||||
| Non-member | When placing orders | Mandatory | Information on orderer (last name, first name, address, zip code, telephone number, cellphone number and email address) and payment approval information | Payment and delivery of products ordered | expiration of statutory retention period | |
| Optional | Delivery Messages Tax ID | |||||
| For Customer inquiries | Mandatory | ID(E-mail) | Consultation related to provided service | |||
| Optional | last name, first name, address, zip code, telephone number, cellphone number and email address, etc. | |||||
Article 2. Purpose of Collection and Use of Personal Information
The Company uses the collected personal information for the following purposes.
Provision of contents, purchase and payment, shipment of goods or billing address, financial transaction identification and financial services
Identity verification, personal identification, prevention of unauthorized use, confirmation of subscription, age verification, confirmation of consent of legal representative when collecting personal information of children under 14 years of age, restriction on the number of subscriptions, and complaint handling, etc.
Statistics on the delivery of advertising information such as events, the frequency of access or the use of services by members.
Article 3. Period of Retention and Use of Personal Information
As a standard practice, information collected are destroyed without delay after the personal information is used for its purpose. However, the following information shall be retained for the period specified for the reasons detailed below.
Even if a member withdraws, the member’s information can be retained for a year from the date of termination of the contract to prevent recurring use of the such member, to resolve the dispute, and to cooperate with the request of the investigating agency.
Article 4. Method of Destruction of Personal Information
In principle, personal information will be discarded without delay after fulfilling the purpose of collection and use.
• Information provided by the members for use of the services will be placed in a separate database (or filing cabinet in case of Personal Information printed on paper) and stored for a certain period of time based on grounds for information protection provided in the Company’s internal policy and other applicable laws and regulations (see 3. Period of retention) after fulfilling the purpose of the provision before being discarded.
• Personal information placed in a separate database as set forth above will not be used for purposes other than the purpose set forth in the applicable laws.
• Personal information stored in electronic files will be discarded using technical methods preventing restoration.
Article 5. Disclosure of Personal Information to Third Parties
Unless otherwise provided in the applicable laws and regulation, the Company will not use or provide the user’s personal information to any others outside the Company except in the following cases:
Article 6. Consignment of Collected Personal Information
The company consigns and operates external specialized companies as follows to fulfill the service.
Article 7. Rights of the Users and the Legal Representative and Methods to Exercise Rights
• The Company shall process personal information that has been terminated or deleted at the request of the user as specified in “Retention and Use Period of Personal Information Collected by the Company” and shall not be viewed or used for any other purpose.
Article 8. Installation/Operation of Automatic Personal Information Collection Equipment and Objection Thereto
The Company uses the “cookies” and frequently store and retrieve the user’s information in order to provide the user with customized services. A cookie is a small text file sent to your browser by a server used to run a website and stored on your computer’s hard disk.
1. Providing targeted marketing and personalized services through analyzing the frequency and visit times of members and non-members, identifying the user’s tastes and interests, tracking traces, and the degree of participation in various events and the number of visits.
2. The user may opt not to use the cookies. Therefore, the member may change the web browser setting to always allow the use of the cookies, prompt every time when a cookie is saved, or refuse to save any cookies.
1. You may opt out by choosing your web browser’s options to allow all cookies, confirm each time you save a cookie, or opt out of storing all cookies.
2. Example of changing the setting (For Internet Explorer) : Tools menu at the top of the web browser> Internet Options> Privacy
3. However, if you refuse to install cookies, there may be difficulties in providing the service.
Article 9 Personal Information Manager and Contact Information
To protect members’ personal information and handle complaints related to personal information, the Company has designated relevant departments and the chief privacy officer as follows:
Name: Jaejin Lee
In charge of : CEO
Phone number: +82 02-538-9991
e-mail : contact@gurucompany.co.kr
- KISA Privacy (http://privacy.kisa.or.kr / Tel.: (No area code) 118)
- Cyber Bureau of the National Police Agency [http://cyberbureau.police.go.kr / Tel.: (no area code) 182]
- Cyber Investigation Division of the Supreme Prosecutors’ Office [http://spo.go.kr / Tel.: (no area code) 1301]
- Personal Information Infringement Report Center (operated by KISA) [http://privacy.kisa.or.kr / Tel.: (no area code) 118]
- Personal Information Dispute Mediation Committee (operated by KISA) (http://www.kopico.go.kr / Tel.: 02-1833-6972)